For residential aged care homes
One Australian-built platform for resident profiles, care rounds, medication administration, the restrictive-practices register and SIRS-flagged incidents — with rostering, HR, food safety and policies in the same login.
Free to start — your admin seat is always free. No card required.
Strengthened Standards and SIRS don't forgive a missed record. SureHarbor captures care, medication and restrictive practices as they happen — so the evidence is always there.
Why owners switch
Care, medication and restrictive-practice records build as you work — evidence you can produce the moment it's asked for.
Profile, care level, advance care directive, allergies and next of kin on one record the whole team can see.
Flag reportable incidents and track family notification so escalation never slips.
Care, rostering, HR, food safety and policies together — no swivel-chairing between systems.
SureHarbor pulls it all into one place — here's what that looks like for aged care homes.
Care level, GP, next of kin, allergies, dietary, mobility and advance care directives on one record.
Log welfare checks, repositioning, continence, meals and fluids with the carer and observation, time-stamped.
Record every dose with route, who gave it, who witnessed it, and a refused/withheld flag.
Register physical, chemical, environmental and mechanical restraint with reason, alternatives tried, authorisation, consent and review dates.
Falls, injuries, behaviour and medication errors with action taken, family-notified and SIRS-reportable flags.
Stop paying for — and stitching together — a pile of disconnected systems. SureHarbor replaces the lot, and because it's one platform, your roster, claims, HR and compliance finally share the same data.
→ all of it, in SureHarbor.app
Everything in the box
Compliance is the floor. The reason owners stay is that SureHarbor runs the day-to-day too — HR, safety, money and the road.
Roster care staff, track hours and export a Xero-ready payroll file.
Staff records, police checks and qualification expiries, onboarding and leave.
Kitchen temperature, cleaning and texture-modified diet records — audit-ready.
Controlled policy library with read-and-sign for the whole team.
Pop in your details — we'll send your recommended setup and get you started. Takes about a minute.
Free to start — your admin seat is always free, no card required. Switch on Aged Care first, add rostering, HR and food safety as you go.
Answer a few quick questions and we'll tailor SureHarbor to your organisation, then give you a call to get you set up. Pop in your email and mobile to start.
Yes — the register captures the type of restraint, the reason, the least-restrictive alternatives tried, the authorising practitioner, consent and a review date, with an active/ended status.
Any incident can be marked SIRS-reportable and family-notified, so reportable events stand out and escalation is tracked. It complements, not replaces, your reporting to the Commission.
This pack is built for residential aged care. Home-care and NDIS providers use the dedicated NDIS/Support Coordination tools.
Per-seat — first admin seat free, then $15/month per staff seat.
Start free today. Switch on what you need, import your people, and be operating — and audit-ready — the same day.
Beyond the software, we offer hands-on consulting from a qualified WHS, quality and compliance practitioner — set up right, audit-ready, without the big-firm price tag.