SureHarbor.app · Practice Manager

The practice platform for allied health

For OT, physio, speech, psychology & therapy practices

Run your whole therapy practice — and give the families a portal

Clients, appointment scheduling across your clinicians and telehealth, billable case notes, NDIS claiming and invoicing — plus a participant & family portal and audit-ready compliance. One Australian-built platform instead of five.

Free to start — your admin seat is always free. No card required.

Your clinicians should be doing therapy, not fighting five disconnected systems and writing reports at 9pm. SureHarbor gives that time back.

Why owners switch

What actually changes for your business

Fill the diary, not the admin

Schedule clinicians to clients across home, school, community and telehealth, with travel and time captured against every visit.

Claim clean, get paid

Billable notes flow into accurate NDIS claims and invoicing — less leakage, faster cash.

Reports without the late nights

Draft and structure reports from your live data so the clinician spends time on judgment, not formatting — always reviewed and finalised by them.

Audit-ready as you go

Screening and registration expiries chase themselves, incidents are logged, and Practice Standards readiness is a live number.

Sound familiar?

  • Scheduling clinicians across home, school, community and telehealth is a daily juggle
  • Case notes, claiming and reports live in separate tools that don't talk
  • Report writing (FCAs, AT, access reports) eats your clinicians' evenings
  • Worker screening and AHPRA/registration expiries are hard to stay on top of
  • An NDIS audit looms and the evidence is scattered

SureHarbor pulls it all into one place — here's what that looks like for allied-health practices.

Built for allied-health practices

Scheduling & telehealth

Book clinicians to clients in a calendar across home, school, community and telehealth — with reminders and today's run at a glance.

Clinical notes & reports

Billable case notes per client, and report support that drafts from your data for the clinician to review and finalise.

NDIS claiming & invoicing

Turn delivered services into accurate claims and invoices, with the current price guide applied.

Participant & family portal

The people you support — and their families — can see their plan and goals, message your team and stay in the loop.

Your starting setup: Clients & CRM, multi-clinician scheduling & telehealth, billable case notes, NDIS claiming & invoicing, AI report support, the participant/family portal — plus compliance, screening, documents and HR.

One login instead of six tools

Stop paying for — and stitching together — a pile of disconnected systems. SureHarbor replaces the lot, and because it's one platform, your roster, claims, HR and compliance finally share the same data.

A separate scheduling tool Standalone clinical notes Manual NDIS claim workbooks A separate invoicing app Screening/registration spreadsheets The audit-prep scramble

→ all of it, in SureHarbor.app

Everything in the box

The whole business, not just compliance

Compliance is the floor. The reason owners stay is that SureHarbor runs the day-to-day too — HR, safety, money and the road.

Appointments & scheduling

Multi-clinician diary across sites and telehealth, with travel-km and time capture.

Billable case notes

Time-stamped notes against each client, feeding claims and reporting.

Clients & CRM

Client records, referrals in, waitlist and a full contact history.

Claiming & finance

NDIS claims, invoicing, finance exports and live margin.

AI report support

Draft and structure FCAs, AT and access reports from your data — clinician-reviewed.

Participant & family portal

Plan, goals, messages and documents for the people you support and their families.

Screening & compliance

Worker screening, AHPRA/registration and ticket expiries with alerts, plus Practice Standards readiness.

Vault & e-sign

Controlled documents, consents and service agreements with e-signature.

Get your setup, tailored to allied-health practices

Pop in your details — we'll send your recommended setup and get you started. Takes about a minute.

Free to start — your admin seat is always free, no card required. After that a seat is just $15/month, and a seat is any person on the platform: each clinician and each participant/client you manage. Add seats as you grow.

Build my setup

Answer a few quick questions and we'll tailor SureHarbor to your organisation, then give you a call to get you set up. Pop in your email and mobile to start.

Questions owners ask us

What does it cost?+

Simple per-seat pricing. A seat is any person on the platform — each clinician and each participant/client you manage. Your first (admin) seat is always free; every other seat is $15 per month on the one subscription, and a participant's family/nominee portal logins are included in their seat. Add-ons like AI are separate. No up-front bill, no lock-in.

Does it handle multi-clinician scheduling and telehealth?+

Yes — book any clinician to a client across home, school, community or telehealth, with reminders, and capture travel and time against each appointment.

Will it really help with report writing?+

It drafts and structures reports (FCAs, AT, access reports) from your live data so the clinician edits and finalises rather than starting from a blank page. The clinical judgment is always theirs.

Can it do our NDIS claiming and invoicing?+

Yes — billable notes become accurate claims with the current price guide, plus invoicing with finance exports. Hourly staff export to a Xero-ready file.

We work across aged care too — does that fit?+

Yes. The platform is multi-sector, so a practice that also delivers aged-care or private supports runs it all in the one place.

Ready to run your business on one platform?

Start free today. Switch on what you need, import your people, and be operating — and audit-ready — the same day.

Want a hand setting it up?

Beyond the software, we offer hands-on consulting from a qualified WHS, quality and compliance practitioner — set up right, audit-ready, without the big-firm price tag.