SureHarbor.app · OpenHouse

Agent Safety & Respect@Work Platform

For real estate agencies & property managers

Keep your agents safe at every open home — and meet your positive duty

Lone-agent Open Home Safety with phone-alert escalation, the Respect@Work positive-duty suite with ready-made policies, a confidential Speak-Up channel and psychosocial hazard management. Built for agencies that take care of their people — and can prove it.

Free to start — your admin seat is always free. No card required.

Your agents meet strangers alone, in empty houses, every weekend. The day one of them doesn't check out, you'll want a system that already raised the alarm — not a coroner asking why you didn't have one.

Why owners switch

What actually changes for your business

Bring your agents home safe

Check-in/check-out timers and a silent duress button mean someone always knows where your agents are — and acts if they don't return.

Prove your positive duty

Track the 7 AHRC Standards with evidence and roll out policies with signed acknowledgement — the proof a regulator or insurer will ask for.

Look after your people

A confidential Speak-Up channel and psychosocial hazard management show staff — and recruits — that this agency takes care of them.

Attract and keep agents

A genuine duty-of-care culture is a recruiting edge in a tight market — and a defence if the worst happens.

Sound familiar?

  • Agents meet strangers alone at open homes and private inspections — with no safety net
  • You have a positive duty to prevent sexual harassment but no evidence you're meeting it
  • Policies live in a drawer and no one has read or signed them
  • Psychosocial hazards — lone work, aggression, after-hours — aren't being managed
  • If something happened, you couldn't show what you did to prevent it

SureHarbor pulls it all into one place — here's what that looks like for real estate agencies.

Built for real estate agencies

Open Home Safety

Agents check in to an inspection with the prospect's details and a check-out timer. If they don't check out, a buddy and managers are alerted by phone — plus a silent duress button.

Respect@Work positive duty

Track the 7 AHRC Standards with evidence and roll out sexual-harassment, bullying and code-of-conduct policies with tracked staff acknowledgement.

Confidential Speak-Up

A safe, optionally anonymous channel for staff to report harassment or concerns — routed privately to the principal, separate from normal incidents.

Psychosocial & WHS

Manage psychosocial hazards (lone work, aggressive clients, after-hours work) and your everyday WHS, with audit-ready records.

Your starting setup: Open Home Safety, Respect@Work (7 Standards + policies), confidential Speak-Up, psychosocial hazards — plus CRM, appointments, HR, leave, documents and e-sign.

One login instead of six tools

Stop paying for — and stitching together — a pile of disconnected systems. SureHarbor replaces the lot, and because it's one platform, your roster, claims, HR and compliance finally share the same data.

A 'text me when you're done' system Policies in a drawer An untracked complaints process A psychosocial risk blind spot Disconnected HR records No evidence of positive duty

→ all of it, in SureHarbor.app

Everything in the box

The whole business, not just compliance

Compliance is the floor. The reason owners stay is that SureHarbor runs the day-to-day too — HR, safety, money and the road.

Open Home Safety

Inspection check-in/out with buddy and manager phone escalation and a silent duress button.

Respect@Work

The 7 AHRC Standards tracked with evidence, plus ready-made policies with signed acknowledgement.

Confidential Speak-Up

A private, optionally anonymous reporting channel routed straight to the principal.

Psychosocial & WHS

Psychosocial hazard management and everyday WHS with audit-ready records.

HR & people

Staff records, onboarding, leave, performance and training in one place.

CRM & appointments

Contacts, appointments and inspection scheduling tied to your safety check-ins.

Documents & e-sign

Policies, agreements and consents with read-and-sign and e-signature.

Vault & records

Controlled policy library and records — proof you can produce on demand.

Get your setup, tailored to real estate agencies

Pop in your details — we'll send your recommended setup and get you started. Takes about a minute.

Free to start — your admin seat is always free, no card required. Switch on Open Home Safety and Respect@Work first, add the rest as you go.

Build my setup

Answer a few quick questions and we'll tailor SureHarbor to your organisation, then give you a call to get you set up. Pop in your email and mobile to start.

Questions owners ask us

How does the Open Home Safety check-in work?+

An agent checks in to an inspection with the prospect's details and sets a check-out timer. If they don't check out in time, a nominated buddy and managers are alerted by phone — and there's a silent duress button for immediate help.

Does this actually help with our positive duty?+

Yes — you track the 7 AHRC Standards with evidence and roll out sexual-harassment, bullying and code-of-conduct policies with signed acknowledgement, so you can demonstrate the reasonable steps you've taken.

Is the Speak-Up channel really confidential?+

Reports route privately to the principal, separate from normal incident workflows, and can be made anonymously — designed so staff feel safe to come forward.

Can property managers use it too, not just sales?+

Yes — lone inspections, after-hours work and difficult clients are property-management realities too, and the safety check-ins and psychosocial tools cover the whole agency.

Ready to run your business on one platform?

Start free today. Switch on what you need, import your people, and be operating — and audit-ready — the same day.

Want a hand setting it up?

Beyond the software, we offer hands-on consulting from a qualified WHS, quality and compliance practitioner — set up right, audit-ready, without the big-firm price tag.