SureHarbor.app · Care Compliance

Care Compliance & Operations Platform

For aged & community care providers

Care delivered, evidence captured, standards met — as you grow

Worker screening, incident reporting, rostering, training and controlled documents tailored to your care model — plus HR, WHS and finance. Keeping you compliant, your people supported, and your evidence ready when the assessor arrives.

Free to start — your admin seat is always free. No card required.

Quality care and provable care aren't the same thing — and the regulator can only see the second one. SureHarbor makes sure the evidence is as strong as the care you actually give.

Why owners switch

What actually changes for your business

Stay assessment-ready

Screening, training, incidents and standards evidence build as you operate — so a quality assessment is a print job, not a panic.

Never miss an expiry

Clearances, first aid, orientation and competencies are tracked with alerts, so no one delivers care unverified.

Grow your service

Take on more clients and staff without losing control — records, rosters and compliance all keep pace.

Support your people

Onboarding, training, leave and performance in one place, so your carers are looked after and stay longer.

Sound familiar?

  • Screening, training and competency expiries are hard to stay on top of as headcount grows
  • Incident records and follow-up actions get lost between shifts
  • Standards evidence is scattered when the assessor arrives
  • Rostering across clients and sites — and feeding payroll — eats the week
  • Care, compliance, HR and finance all live in separate systems

SureHarbor pulls it all into one place — here's what that looks like for aged & community care.

Built for aged & community care

Worker screening & training

Track screening, orientation, first aid and competencies with expiry alerts; deliver inductions on a phone.

Incidents & actions

Capture incidents quickly and drive corrective actions to closure with owners and due dates.

Rostering

Roster care staff across clients and sites, with award-aware costing and timesheets.

Policies & documents

Publish policies for read-and-acknowledge and keep a controlled, audit-ready document library.

Your starting setup: Worker screening, incident reporting, rostering, training, competencies, controlled documents — plus HR, WHS, SCHADS awards, finance and e-sign, tailored to your care model.

One login instead of six tools

Stop paying for — and stitching together — a pile of disconnected systems. SureHarbor replaces the lot, and because it's one platform, your roster, claims, HR and compliance finally share the same data.

A screening & training spreadsheet A separate roster tool An incident folder Manual payroll timesheets A drawer of policies The pre-assessment scramble

→ all of it, in SureHarbor.app

Everything in the box

The whole business, not just compliance

Compliance is the floor. The reason owners stay is that SureHarbor runs the day-to-day too — HR, safety, money and the road.

HR & worker screening

Staff records, onboarding, clearances, first aid and competencies with expiry alerts.

Incidents & actions

Fast incident capture with corrective actions tracked to closure.

Standards & audit prep

Map evidence to your standards with a live readiness tracker and printable pack.

Rostering & timesheets

Roster across clients and sites with award-aware costing, feeding payroll.

Awards & rates

SCHADS award rates built in so rostering and pay use the right number.

WHS & safety

Hazards, incidents, chemicals/SDS and a safety analytics dashboard.

Vault & e-sign

Controlled policies and consents with read-and-sign and e-signature.

Finance & invoicing

Invoicing, finance exports and live margin across your services.

Get your setup, tailored to aged & community care

Pop in your details — we'll send your recommended setup and get you started. Takes about a minute.

Free to start — your admin seat is always free, no card required. Add seats as your care team grows.

Build my setup

Answer a few quick questions and we'll tailor SureHarbor to your organisation, then give you a call to get you set up. Pop in your email and mobile to start.

Questions owners ask us

Can we keep on top of screening and training expiries?+

Yes — clearances, first aid, orientation and competencies are tracked with automatic expiry alerts, so no carer works unverified.

Will it help with our quality assessment?+

Evidence maps to your standards with a live readiness tracker and a one-click printable pack, so the assessment is preparation you've already done, not a last-minute scramble.

Does it handle SCHADS award rostering and pay?+

Yes — SCHADS rates are built in, rosters are award-aware, and hourly staff export to a clean payroll file.

Can we tailor it to our care model?+

Yes — switch on the modules that fit your services and care model, and add more as you grow. You only pay for the seats you use.

Ready to run your business on one platform?

Start free today. Switch on what you need, import your people, and be operating — and audit-ready — the same day.

Want a hand setting it up?

Beyond the software, we offer hands-on consulting from a qualified WHS, quality and compliance practitioner — set up right, audit-ready, without the big-firm price tag.